Privacy Policy

Our Privacy Policy

There has been an important update to our Cookie Policy. Please read it carefully.

Introduction.

We are committed to safeguarding your privacy. The information that you provide about yourself to us will only be used in accordance with this Privacy Policy. This Privacy Policy is intended to help you understand what information may be gathered from you and how we will use it.

Please read these provisions carefully before using our web site. By accessing or using our web site, you agree to be bound by the provisions set out below. If you do not agree to be bound in this way, do not continue to access or use our web site. We may modify these provisions at any time. Any such modifications are effective immediately from the time they are included on our web site. You agree to review these provisions regularly to ensure you become aware of any modifications to them.

We do not accept any liability for and this privacy policy does not apply to any content or information contained in or collected from or submitted to any third party web sites that you access via any link from our web site.

What personal information do we collect?

Making an Enquiry

If you make an enquiry with us, we will store your name, geographical address including postcode, email address and phone number(s) with which we can communicate with you.

Requesting a callback from us

If you request contact from us, we will store your name, geographical address including postcode, email address and phone number(s) with which we can communicate with you.

Requesting a Quotation

If you request a quotation, we will store your name, geographical address including postcode, email address and phone number(s) with which we can communicate with you. We will also store information about your requirements and preferences regarding the goods/services for which you are requesting a quotation.

Registering with us

If you register as a user of our web site, we will store your business name, contact details (including but not limited to geographical address, telephone and facsimile numbers, email address, the name and contact of a representative of your business), the business sectors in which you are interested, the products and services you provide and require, the geographical regions in which you are active, corporate details including but not limited to the owners and beneficial owners of the business, details of your customers which you provide to us and financial information, including but not limited to trading volumes, invoicing information, credit card details (including numbers, cardholders’ details and commencement and expiry dates) and payment tracking information.

Ordering Goods

If you order from us, we will store your name, geographical address including postcode, delivery address including postcode, email address and phone number(s) to contact you, if necessary, about your order, to deliver goods that you have purchased and to inform you by email of the progress of your order.

Opening an account

If you open an account with us, we will store your business name, contact details (including but not limited to geographical address, telephone and facsimile numbers, email address, the name and contact of a representative of your business) and financial information, including but not limited to trading volumes, invoicing information, credit card details (including numbers, cardholders’ details and commencement and expiry dates) and payment tracking information.

Job Applicants

If you submit your curriculum vitae to us, we will store all of the details on that curriculum vitae, including your name, date of birth, address, educational qualifications, work details and any personal data you provide to us about your referees. By giving us details of your referees you are representing to us that you have consent for us to hold their names and contact information.

How is your personal information used?

The personal information that you provide to us will be used:

  • to answer your enquiry;
  • to fulfil any contract between us;
  • to contact you, if necessary, about your order;
  • to contact you, if necessary, about your account;
  • to contact you, if necessary, about your job application;
  • to request your participation in marketing research to help Us improve Our services;
  • to inform you by post, email, telephone, SMS and/or MMS of other products and/or services we supply which may interest you;
  • to inform you by post, email, telephone, SMS and/or MMS of products and/or services from other companies within our group which may interest you;
  • to inform you by post, email, telephone, SMS and/or MMS or products and/or services from third parties which may interest you;
  • to pass on to a successor in title to our business or to anyone to whom we assign our contract with you.

If you wish any or all of your personal information submitted to be removed from our database at any time, or if you do not wish to receive any marketing information from us, or if you wish to update or correct any inaccuracies in the personal information We hold about you or, if you have any other comments e-mail Us at info@idealwindowsystems.com.

Passing of Information to Third Parties.

Your information will be passed to third parties:

  • If it is necessary for the performance of the services or in relation to the products you have requested; or
  • If such third parties are the police or any other regulatory or government authority where we have been requested to do so; or
  • If it is necessary to administer any marketing or research campaign on our behalf; or
  • If such disclosure is to anyone to whom we transfer or may transfer our business and/or our rights and duties under our contract with you.

General Statistical Information.

We shall also collect statistical information about our web site and its users, including but not limited to IP addresses, pages viewed, number of sessions, number of unique visitors.

Call Monitoring and Recording.

We may monitor and/or record telephone calls in order to improve our services.

Data protection.

We comply with the requirements of all data protection legislation in force in England and Wales from time to time. You have a right to receive a copy of the information we hold about you upon written application. If you would like a copy of it please contact info@idealwindowsystems.com. We are entitled to charge the current statutory fee for providing you with such information.

Cookies.

Cookies are text files which are saved in the browser on your computer by websites you visit. Cookies can be used to track a user’s navigation through the website and store the information in the user’s browser. Cookies can also be used to store information regarding user preferences, items added to a shopping basket, verify if a user is logged in and other useful functions. This information should make your web site visits more productive. Cookies do not identify users personally but they do identify each user’s computer. Your browser software can be set to accept or block cookies and most browser software is initially set up to accept them. Please consult your browsers Help documentation if you are unsure as to how to change this setting or visit this webpage.

If you would like more information about cookies, www.allaboutcookies.org has further information.

How Ideal Window Systems Ltd uses cookies.

Below is a table showing the cookies we use and why we use them:

Cookie Name Purpose
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These are Google Analytics cookies. They are used for analytical purposes only. They provide me with data about the number of visits the website gets, which pages are visited and how long is spent on each page. It also helps identify if a user returns to the site. All data is collected anonymously and is aggregated so you can not be personally identified in anyway.